So the story goes like this:
There have been quite a few online shops popping up in Malaysia recently. They only sell major brands like OPI, Essie, China Glaze, Glitter Gal and the like. No indies whatsoever (boohoo!).
About 2 months ago, I discovered an online shop through my friends Facebook likes. They weren't new in the business but they were in the process of shifting from a blogger based blogshop to a full fledge online shop with carts and checkouts and what not and were having some discounts. Discounts! That was all that mattered to me then. Haha! So I placed an order with them (July 4th), paid and received a order confirmation slip from them in less than 10 minutes! Boy was I impressed. At.That.Time.
2 hours later, one of the (I assume) owners sent me an email saying that they aren't sure if one of the four polishes I wanted was still in stock. They told me that they were still new and has polishes across 2 states! She had only two of them on hand and the other two might be with her sister back at their hometown. Erm. Okay. I of course was dying to get those polishes so I asked them to double check on their stock and get back to me. She came back to me only 2 days later (July 6th) and still couldn't find the polishes and that was it. She did not get back to me AT ALL after that!
3 days later still no news! I got frustrated and did not like the situation at all so I emailed them. Only then did they tell me they only have one of the polishes and the other was OOS and I have to choose another color to stand in the missing polish. July 10th was when the waiting game started. *sigh* This particular shop only offers one method of shipping - PosLaju a.k.a express mail. Not only did I get the tracking number late, the parcel was not sent until 2 days after the sent me the tracking number. By the time I got the tracking number the parcel was already waiting for me in my post box. Let me indulge you with their 'awesome' packing skills!
You would assume that I would stay clear of this shop after that horrible experience. They are running a one year anniversary sale and I spotted some Glitter Gal polishes cheap. I just can't resist a good deal so I placed an order with them again. Guess what their first email contact to me was ---- Some of the polishes you ordered are in a different state.
Day 9 and counting!